With our wealth of experience and network of travel contacts we are able to offer support for tour and other holiday programs in China on behalf of other travel companies and travel agents. We already work with companies from Australia, the US and Sweden.
We are able to advise on all aspect relating to:
These issues all sound simple but, in fact, require many factors to be considered. Do not fall prey to traps nor allow naivety to hamper your introduction to this lucrative market. We will guide you onto safe ground with a level of innovation to suit your own travel style and existing product range.
With suitably experienced staff in China we are able to monitor tour operations to ensure that things generally run as planned and to react quickly to situations that do arise for whatever reason.
The level of monitoring can be tailored to specific requirements. We generally look to get feedback from at least one person in each city and then a complete form at the end of each tour. We have also experimented with on-line feedback systems and can advise accordingly.
We have considerable experience in Risk Reduction as well as Crisis Handling and are therefore able to offer full support for matters of safety. Again, the level of support can be tailored to suit your own procedures and other requirements.
Most travel companies welcome timely feedback. We can ensure that forms are provided to all passengers and that those returned are processed quickly.
In order to maintain a quality service we also believe in providing periodic reports. These can be current issues we believe to be important in terms of the travel industry in China or responses to specific queries from one or more of our Destination Management customers.
The most sought-after feature of our Destination Management Services is our experience within the travel industry, especially that gained in China. By hiring our team you gain instant access to a wealth of knowledge; not only do we know how things should work, we also know how to make them work when things are not going according to plan without upsetting local relationships.
This 'instant access' saves large investments in time and money allowing even small outfits the opportunity to enter the China market without undue risk. Our charges are on a Pay-as-you-go basis removing start-up costs entirely and making cost analysis that much easier.
Our presence in-country also means that we are able to include 24/7 support for our own customers and for all those that we manage. Though this is rarely required it does mean that you can have peace of mind whilst your customers are with us, knowing that we will look after them and any issues arising.
Our competitive rates are based on the level of support required and expected passenger numbers. Our best rates are available to those sending regular groups with 6-15 passengers.
Our current customers are tour operators serving niche markets; that is, markets restricted geographically and/or by special interest. This works well for us as there is no conflict of interest. We welcome requests from other tour operators wanting to expand their current range and also from those wishing to enter the China market with standard packages or FIT services.
We recognise that the services above could also be of benefit to sending passengers to China on a regular basis (for pleasure or business) and also for groups looking for support for a single trip.
We are happy to consider all reasonable requests so, if the above has been of interest, please now take The Next Step
The best way to get started is to email ian@china-journeys.com and outline your situation and requirements.
If you prefer you can also use our standard contact form.
We aim to respond to all requests within 24 hours.